Daniel·L
/Help/Returns & Exchanges

Returns & Exchanges

Easy returns within 30 days. We want you to love what you ordered.

FREE in-store returns
Return in person at no cost — or mail it back at your convenience.

Return Policy

You can request a return or exchange within 30 days of delivery. Items must be:

  • Unworn, unwashed, and unaltered
  • In original packaging with all tags attached
  • Free from odors, stains, or damage

Exchange, Store Credit, or Refund

Wrong size? The quickest fix is an exchange for a different size or color. You can also choose store credit for a future order, or a refund to your original payment method — just pick what works for you when you start your return. Refunds are issued after we receive and check your items.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as "Final Sale"
  • Underwear and swimwear (for hygiene reasons)
  • Personalized or customized items
  • Gift cards

How to Start a Return

1

Start your return

Go to My Orders, find your order, and click "Return or exchange item." Choose your items, a reason, and whether you'd like an exchange, store credit, or refund.

2

We review your request

Our team reviews return requests within 1–2 business days and emails you once it's approved, with next steps.

3

Send your items back

Free in store: bring your items to 1206 Wall Street, Los Angeles, CA 90015. By mail: ship them to the same address — return postage is covered by you.

4

Get your exchange, credit, or refund

Once we receive and inspect your return, we'll process it and email you a confirmation.

Return Shipping Costs

In store (1206 Wall Street)FREE
By mailReturn postage paid by customer

Need help with a return?

Our customer service team is happy to assist.

Contact Us