Daniel·L
/Policies/Refund Policy

Refund Policy

Last updated: January 2026

Quick Summary

  • 30-day return window
  • Free returns for members
  • Refund processed within 5-7 business days

Return Window

We accept returns within 30 days of delivery for a full refund to your original payment method. Items must be:

  • Unworn, unwashed, and unaltered
  • In original packaging with all tags attached
  • Free from odors, stains, pet hair, or damage

Non-Refundable Items

The following items cannot be returned or refunded:

  • Items marked as "Final Sale" or "Non-Returnable"
  • Underwear, intimates, and swimwear (for hygiene reasons)
  • Personalized or custom-made items
  • Gift cards
  • Items returned after the 30-day window
  • Items not in original condition (worn, damaged, missing tags)

Refund Process

Once we receive your return, we will inspect the item(s) and process your refund:

  • Inspection: 1-2 business days
  • Refund processing: 3-5 business days after inspection
  • Bank processing: Additional 5-10 business days depending on your bank

You will receive an email confirmation once your refund has been processed.

Refund Methods

Payment MethodRefund Method
Credit/Debit CardOriginal card
PayPalPayPal account
Gift CardStore credit
Store CreditStore credit

Return Shipping

Daniel L MembersFREE
Non-Members$6.99 (deducted from refund)

Create a free account to enjoy free returns on all orders.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide:

  • Free return shipping
  • Full refund or replacement at your choice
  • Priority processing

Please include photos of the damage when contacting us to expedite the process.

Exchanges

We do not offer direct exchanges. To get a different size or color, please return your item for a refund and place a new order. This ensures you get your new item as quickly as possible.

Contact Us

If you have questions about our refund policy or need assistance with a return, please contact us:

Daniel L Customer Service

Email: daniellcorporation@gmail.com

Phone: 1-714-883-9694

Hours: Monday - Friday, 9am - 5pm PST

Need to make a return?

Start the process in your account or contact our support team.

View OrdersContact Support